Refund Policy

Fiddy Send | Last updated: September 12, 2026

Paid Plans

Once a license key has been issued and delivered, refunds are not available. License keys are software products that cannot be returned after access.

Before License Issuance

If payment was processed but a license key has not yet been activated (e.g. due to a system error), contact support for a full refund or manual license activation.

Free Tier

The free tier has no cost and no refund applies.

How to Request Help

Contact support@fideantech.com with your payment reference if you believe a refund is warranted. Each request is reviewed on its merits.

Chargebacks

Disputed payments without prior contact may result in license termination.